Privacy & Cookie Policy

Privacy Policy

Here at Excalibur Energy Ltd we take your privacy seriously and we will only use your personal information to administer your account and to provide the products and services you have requested from us.

From time to time we would also like to contact you by email with details of industry updates and marketing information but we will only do so if you have signed up to receive our emails. We will not share your information with other organisations or businesses.

We use a third-party email software provider, MailChimp, to publish our email campaigns and they provide us with tracking information so that we can monitor various activities including the opening of emails and the clicking of links within email content to enable us to improve future emails that we send to you. MailChimp’s Privacy Policy.

You have the right to request copies of the information we hold about you at any time. If you wish to do so, please contact us at

This Privacy Policy may be updated to ensure continued compliance with future requirements.

Cookies Policy

Web cookies and how they are used

A cookie is a small file of letters and numbers sent to your computer or mobile phone when you visit a website. It means that the website can recognise your computer or phone if you return to the same site.

Cookies are used for different purposes. These include remembering personalised preferences on websites, recording items that you have put into a shopping basket, and counting and analysing the visitors coming to a website.

Cookies and the law

A new law came into effect in the UK on 26 May 2011, giving web users the right to choose what information gets stored on their phone or computer. This includes cookies placed by websites and the likes of Google Analytics. The law will be enforced from 26 May 2012.

The text below is taken from advice provided by the UK government.

In the past many websites placed cookies on visitors’ computers without their consent. From 26 May 2012, businesses and organisations running websites in the UK will need a user’s consent to store cookies on their computer.

Many websites use cookies. As the rules change, users of websites are likely to start seeing more information about what cookies are used on websites, and what information is being stored. Users will be given more choices about these cookies, including being asked to agree to a cookie being used.

The Information Commissioner’s Office (ICO) has published more detailed advice on what the law means for you as a consumer.

We use different kinds of cookies on this web site. There are essential cookies, without which the site would not function correctly, functionality cookies, which enhance your experience, analytics cookies which give us information about visitor numbers and pages visited, and third party cookies which are included along with additional functionality, such as embedded YouTube video or links to Facebook and other social media.

Third party cookies outside of our control

We may use external services on this web site to display content from time to time. For example, we may show videos from YouTube, Vimeo or another streaming service. Pages with this embedded content may use cookies from their web sites.

You may see embedded ‘share’ buttons on our web pages. These enable users to share content with their friends through social networks such as Facebook and Twitter. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. We do not control the dissemination of these cookies.

We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Some, all, or none of the following sites may set cookies on your browser. Please note that this is a snap shot list and that it may not be complete. It is unlikely, however, that all these sites are in use on this site.


To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

How do I manage and delete these cookies?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit one of the following sites. It is not technically possible for you to exchange your settings between different browsers and devices so you will need to change these settings on each browser you use.

Please note, our cookies do not collect personal data. If you are concerned about third party cookies (e.g. YouTube, Facebook etc.), check their sites for information, or visit the links above and learn how to switch off third party cookies.